autoniq Frequently Asked Questions

autoniq is an all-in-one vehicle evaluation and pricing platform built for car dealers, wholesalers, buyers, and appraisal teams. It combines pricing guides, market reports, vehicle-history information, auction inventory, VIN scanning, book sheets, notes, photos, and team workflows in one mobile and desktop experience. More than 12,000 dealers use autoniq, and the platform provides access to 500+ physical and online inventory sources.

autoniq is intended for dealership professionals who source, appraise, price, and manage vehicles. This includes independent dealers, franchise dealer teams, wholesalers, auction buyers, used-car managers, appraisers, and dealer principals. The platform supports individual users as well as dealership teams that need linked accounts, shared vehicle lists, and shared notes.

Vehicle appraisal software helps dealership professionals determine what a vehicle may be worth by combining VIN data, vehicle specifications, condition information, pricing-guide values, wholesale transactions, retail-market signals, vehicle history, and auction context. Dealer-focused software also supports workflow tasks such as saving notes, comparing data sources, creating book sheets, reviewing run lists, and sharing evaluations with teams or customers.

A vehicle appraisal is an assessment of a vehicle’s likely wholesale, trade-in, loan, or retail value based on its VIN, configuration, mileage, condition, history, location, and current market activity. Dealers typically compare several sources because no single value answers every buying, lending, or pricing question. A strong appraisal documents the inputs used and connects the final number to the dealership’s expected costs, risk, and resale opportunity.

Dealers begin by scanning or entering the 17-digit VIN to confirm exact factory equipment and trim options. They then review odometer readings, physical condition, title history, past auction hammer prices, pricing guidebook benchmarks, and active retail competitor listings. autoniq aggregates these inputs into a single Price Evaluator™ screen to give buyers a 360-degree view of market value.

autoniq helps dealers compare pricing-guide values, wholesale and retail market data, vehicle-history information, VIN details, auction inventory, and transaction insights in one place. Dealers can scan or enter a VIN, review supported data sources, add notes and photos, save vehicles to lists, and create printable book sheets. This helps dealers to reduce tab switching and helps them make faster, better-documented buying or pricing decisions.

Wholesale value estimates what a vehicle may bring in a dealer-to-dealer or auction transaction, while retail value reflects what a dealer may ask or receive from a consumer after reconditioning, merchandising, and sales costs. Trade-in, loan, and finance-advance values serve different purposes as well. Dealers should compare the value type with the decision being made and account for mileage, condition, region, fees, transportation, reconditioning, and expected time to sell.

The main advantage is workflow consolidation. Individual providers may offer valuable data, but dealers still have to move between websites, apps, reports, and auction tools to compare the full picture. autoniq brings supported pricing guides, market reports, vehicle histories, auction inventory, and evaluation tools into one common workflow. Dealers can choose the sources it needs while keeping notes, lists, book sheets, and vehicle research connected to the same evaluation.

autoniq® utilizes a flexible, a la carte subscription model starting with a $3/month platform fee, with pricing guidebooks and market reports starting at $35/month so dealerships only pay for the specific data sources they select:

• Pricing Guides: autoniq Profit Guide™ ($65/mo), Galves® ($65/mo), Kelley Blue Book® ($65/mo), Black Book® ($70/mo), J.D. Power® ($75/mo).
• Market Reports: autoniq Retail Index™ ($35/mo), CarValue® ($35/mo), autoniq Market Report™ ($70/mo), MMR® ($65/mo), Pipeline Market Report® ($65/mo).
• Vehicle History Integrations: Experian AutoCheck® ($25/mo integration fee) and CARFAX® ($55/mo integration fee, or 100% free with 2+ paid guide/report subscriptions).
• 2-in-1 Workflow Add-On: Simulcast Integration & Chrome Extension ($35/mo add-on per selected guide/report).
• Required Platform Fee: $3/mo required platform data fee.

No, there isn’t a long-term contract but there is both annual and monthly pricing. Dealers can select the subscriptions that fit their workflow, and rooftop.

Yes, autoniq® provides multiple ways to save:

• Annual Billing: Save 10% on your total subscription by choosing annual pre-pay billing.
• Multi-User (5+ Subscriptions): Dealerships or rooftops with 5 or more active accounts receive a 10% discount for all users.
• Multi-User (20+ Subscriptions): Dealerships or rooftops with 20 or more active accounts receive a 15% discount for all users.
• Referral Credits: Earn $150.00 in account credits for every new user referred to autoniq® with no stacking limits.

Depending on the selected plan and subscriptions, autoniq can support vehicle evaluations, auction inventory and run lists, VIN scanning, pricing guides, market reports, vehicle-history connections, printable book sheets, notes, photos, shared vehicle links, linked dealership accounts, Chrome Extension workflows, and Simulcast integrations.

Yes. autoniq® offers a free trial for new subscribing dealerships to test the platform, evaluate live auction inventory, and experience full guidebook and market report integrations before committing. To set up your free trial, contact our team directly by phone at 866-482-8421 (Option 2) or via email at sales@autoniq.com.

No. autoniq® subscriptions include 100% unlimited vehicle evaluations and unlimited VIN barcode, QR code, and OCR text scanning across all active subscriptions with zero monthly look-up limits or per-scan overage fees.

autoniq and Laser Appraiser® both offer automotive appraisal tools, pricing guide access, vehicle history integrations, and auction run lists for automotive professionals. autoniq® distinguishes its appraisal workflow through a unified platform that connects dealers to 500+ physical and online auction locations evaluating nearly 450,000 daily vehicles. Core autoniq® strengths include native Velocicast® Simulcast bidding overlays, an in-browser Chrome Extension, J.D. Power® VIN Precision+ 17-digit factory decoding, integrated MyLot™ inventory management (with Percent to Market and Similar Listings), customer-facing Trade-In Appraisals, printable lender Book Sheets, and 24-hour shareable vehicle links—all under flexible, month-to-month pricing with zero long-term contracts.

autoniq® and Carbly® both provide vehicle evaluation data, auction tools, VIN scanning, and mobile/desktop access. autoniq® delivers an all-in-one market evaluation ecosystem highlighted by broad auction coverage (aggregating inventory across 500+ locations and nearly 450,000 daily vehicles), transparent modular pricing starting with a $3/mo platform fee, full OCR VIN text scanning, J.D. Power® VIN Precision+ decoding, and multi-user team account linking under a single rooftop. Furthermore, autoniq® includes its MyLot™ inventory manager (with Retail Insights), customer-facing Trade-In Appraisals, unlimited recent search replays, and complete auction run lists 100% free with every active subscription.

autoniq® includes unlimited auction search replays through its native 'Recent Searches' feature at no extra charge across all active subscriptions. Dealers can instantly replay complex auction queries, filters, distance radiuses, and lane parameters across nearly 450,000 daily vehicles without rebuilding search parameters or paying for higher account tiers, enabling fast, repeatable sourcing across 500+ auction sites.

autoniq® is co-engineered alongside sister company Velocicast® to embed live pricing guidebooks, market reports, and vehicle history summaries directly inside online Simulcast bidding screens across ADESA®, CarMax®, Auction Edge® (EDGE Pipeline), and Manheim®. autoniq’s Simulcast Integration automatically syncs with the live auction ring to track the active vehicle on the block in real time, while allowing buyers to pause auto-sync at any time to evaluate upcoming lane inventory without losing their place in the live sale.

The autoniq® Chrome Extension automatically detects 17-digit VINs on any active webpage including wholesale auction portals and retail listings—and displays real-time appraisal data in an in-browser side panel. Co-developed alongside Velocicast® for zero-latency stability, the extension allows dealers to review active guidebook subscriptions, vehicle history badges, and notes without navigating away from their active browser tab, while automatically syncing notes and watchlists across mobile and desktop devices in real time.

MyLot™ is autoniq’s built-in inventory management system included 100% free with every active autoniq® subscription. It eliminates manual spreadsheet tracking by enabling 1-click inventory additions directly from appraisal screens, landed-cost tracking (transport, detailing, reconditioning), real-time net profit calculation, visual days-on-lot aging dashboards, and Retail Insights including Percent to Market (% to Market) alignment.

autoniq supports major dealer valuation sources including Black Book®, J.D. Power® (formerly NADA), Kelley Blue Book® (KBB), and Galves® Market Data. Dealers can compare supported wholesale, retail, trade-in, loan, finance-advance, or condition-adjusted values in the Price Evaluator workflow, depending on the selected provider and subscription.

autoniq® offers flat-rate subscription access with unlimited VIN scans to Kelley Blue Book®. Within autoniq's Price Evaluator™ screen, subscribers can instantly view Wholesale, Retail, Trade-In, and Private Party values. Dealers can toggle custom option selections for exact equipment add and deduct adjustments, apply mileage calculations, and switch between regional and national values to establish clear cost baselines for buying and selling.

The Black Book® integration is intended to provide dealer-focused valuation information inside the autoniq appraisal workflow. Depending on the current product agreement, this may include wholesale, retail, trade-in, finance-advance, history-adjusted, condition, equipment, regional, or national views.

autoniq® integrates J.D. Power® with full 17-digit factory build VIN decoding using JDP VIN Precision+ technology. Within the autoniq® appraisal workflow, dealers access exact OEM equipment identification, option add/deduct calculations, and precise Wholesale, Retail, Trade-In, and Loan/Finance Advance values—making autoniq's J.D. Power® display a trusted benchmark for bank bookouts and lender underwriting.

Galves® is used by many dealership professionals as a wholesale and trade-in reference. Through autoniq, eligible subscribers can review supported Galves values within the same vehicle-evaluation workflow used for other pricing and market sources.

MMR® stands for Manheim Market Report®. It is a wholesale vehicle-pricing benchmark based on auction transaction data and is commonly used by dealers to understand what comparable vehicles have been bringing in the lanes. In autoniq, eligible MMR subscribers can review supported MMR values and transaction context alongside other appraisal inputs.

Adjusted MMR is an MMR value that has been recalculated for factors associated with the specific vehicle or market, such as mileage, location, condition grade, or other supported attributes. It is intended to make the wholesale benchmark more relevant than an unadjusted average. Dealers should still compare adjusted MMR with the vehicle’s history, equipment, condition, fees, transportation, and likely retail opportunity before deciding what to pay.

The autoniq Retail Index™ aggregates active consumer listings within a customizable mile radius directly inside the autoniq® interface. It displays high-level market benchmarks—including Average Retail Price, Average Mileage, and Average Days on Lot—alongside an expandable 'View Local Listings' ledger where dealers can inspect competitor asking prices, exact mileage, days on lot, VINs, exterior colors, and selling dealership names.

The autoniq Profit Guide™ is designed to help dealers look beyond a book value by adding transaction and profitability context to the appraisal. The profit guide describes metrics such as profit, days to sell, return on investment, wholesale supply, retail demand, loaded cost, and retail price.

The autoniq Market Report™ delivers wholesale transaction logs from NAAA AuctionNet™ member auctions directly into the autoniq® appraisal screen. Drawing from trailing 90-day transaction history, it displays full wholesale sales ledgers detailing sale dates, region/state, hammer prices, exact mileage, drivetrain (e.g., 4WD), and auction sale condition grades.

CarValue® provides predicted current-week sale prices at the full 17-digit VIN level directly within autoniq®. Dealers can view predicted prices, typical mileage benchmarks, and condition context, while expanding full transaction ledgers filtered by series, style, distance, price, and odometer.

The Pipeline Market Report is a wholesale market source associated with independent-auction transaction data from EDGE Pipeline marketplace. In autoniq, eligible subscribers can use supported Pipeline values and transaction details to compare vehicles sourced through participating independent auctions.

A dealer bookout sheet is a standardized valuation document used to record a vehicle’s identifying information, selected guidebook values, equipment, mileage adjustments, regional adjustments, loan or finance-advance values, and dealership notes. Dealers and lenders use it to document collateral value and support financing decisions.

Dealers can link their existing CARFAX® account to autoniq® to view instant vehicle history summaries alongside live pricing guidebooks. The integration fee is $55/month (or 100% free when subscribing to two or more paid guidebooks/market reports). The inline CARFAX® summary card highlights accident and damage records, regular service history, open recalls, 1-owner status, and last reported odometer readings, complete with a direct button to launch the full CARFAX® report.

autoniq® connects directly to Experian AutoCheck® for a flat $25/month integration fee, bringing vehicle history insights directly into the appraisal workflow. The inline Experian AutoCheck® summary card displays reported accident records, damage checks, Buyback Protection qualification, major state title brand checks, odometer verification, open recall warnings, calculated owner counts, and last reported mileage, alongside a direct link to the full Experian AutoCheck® report. Note: To link an AutoCheck® account, dealers must call AutoCheck® Customer Service at 888-409-2204 to enable FastLink.

autoniq® charges only a flat monthly software integration fee ($25/mo for Experian AutoCheck®; $55/mo or free for CARFAX®). autoniq® does not sell or markup individual vehicle history reports. Associated per-report costs or unlimited monthly store accounts are billed directly by CARFAX® or Experian according to your existing dealership agreement.

Inline history summaries help the dealer identify risk signals—such as reported accidents, title brands, odometer inconsistencies, recalls, ownership history, or service records—without leaving the primary evaluation workflow. This allows the buyer or appraiser to decide whether to investigate further before bidding, purchasing, or presenting an offer.

autoniq provides access to inventory from 500+ physical and online sources and more than 450,000 vehicles on average. Available inventory may include major auction networks and independent auctions, along with photos, condition information, run-list details, and seller information when supplied by the source.

A Simulcast auction is a live vehicle auction that dealers can join online while vehicles move through the physical or virtual lane. During supported sales, autoniq helps the dealer review pricing guides, market information, bid histories, transactions, and other appraisal context alongside the bidding workflow.

Yes, auction run lists and pre-sale inventory browsing across 500+ auction locations are included 100% free with every active autoniq® subscription. Dealers can browse, filter, and evaluate upcoming auction inventory by year, make, model, trim, mileage, distance radius, lane, and run number without paying extra run-list fees or per-search charges.

Yes. autoniq® embeds selected pricing guidebooks, market reports, and vehicle history summaries directly alongside live Simulcast bidding controls and video streams. This side-by-side view eliminates tab-hopping between separate apps and browser tabs during fast-moving sales, empowering buyers to cross-reference wholesale benchmarks and history risks in real time.

autoniq® features an uncapped, 1-click Watchlist system with customizable folders, including pre-built templates for Wishlist, Purchased, and "Do Not Buy" vehicles. Connected team accounts under the same rooftop automatically sync watchlists, notes, vehicle photos, and bidding flags in real time across mobile and desktop devices, ensuring buyers in the lane or online never accidentally bid on flagged or substandard units.

autoniq® enables buyers to perform pre-sale inventory research by filtering upcoming auction run lists across 500+ locations. Dealers can inspect condition reports, AutoGrade scores, seller notes, and vehicle photos, run instant VIN evaluations across subscribed guidebooks and VHRs, calculate estimated landed costs, and set target bid limits before the live sale begins.

The autoniq® VIN Scanner rapidly captures 17-digit Vehicle Identification Numbers (VINs) to launch vehicle evaluations instantly without manual typing. Available across iOS, Android, and web platforms, the scanner supports 1D/2D barcodes, QR codes, and Optical Character Recognition (OCR) text scanning. It accurately reads VINs from vehicle door jamb plates, windshields, paper run lists, digital screens, and emails—even in low light or harsh weather conditions.

The autoniq® Chrome Extension automatically detects 17-digit VINs displayed on active webpages including wholesale auction portals and retail vehicle listings—and displays real-time appraisal data in an in-browser side panel. This allows dealers to evaluate vehicles directly within their active browser window without copying and pasting VINs or switching tabs. Subscribers can download the extension directly from the Chrome Webstore.

autoniq® maintains a native technology partnership with sister company Velocicast®, the industry-standard platform powering live online Simulcast bidding infrastructure across major wholesale auction networks, including Auction Edge®, CarMax®, and ADESA®. This co-engineered integration delivers real-time guidebook, market report, and vehicle history overlays directly inside live bidding screens and browser windows.

Through the Chrome Extension overlay panel, subscribers can review active pricing guidebooks, market reports, vehicle history summaries, and saved dealership notes for any detected VIN.

MyLot™ is autoniq’s built-in inventory management system designed to eliminate manual spreadsheet tracking for independent and franchise car dealers. It is included 100% free with every active autoniq® subscription at zero additional cost or hidden fees. Natively integrated into both the autoniq® mobile app and desktop platform, MyLot™ enables dealers to manage active lot inventory, track landed costs, and analyze retail market benchmarks directly alongside appraisal workflows.

MyLot™ kills spreadsheet chaos by offering simple onboarding and 1-click inventory additions. Dealers can bulk-upload existing inventory spreadsheets via CSV/Excel or instantly add evaluated vehicles into MyLot™ directly from the autoniq Price Evaluator™ appraisal page. Once added, team members under the same rooftop can view, edit, and track vehicle details, cost additions, and sales status across connected accounts without manual data re-entry.

MyLot's Smarter Profit Calculator goes beyond initial hammer prices to track true landed vehicle expenses. Dealers can log itemized expenses—including auction fees, transportation, detailing, and reconditioning (recon)—to instantly calculate real-time net profit projections per unit. This ensures sales managers know exact breakeven costs and target margins before setting retail listing prices or negotiating with retail buyers.

MyLot™ provides visual aging dashboards that automatically flag vehicles sitting on the lot as days-on-lot numbers increase. By giving sales managers clear visibility into aging units and profit erosion risks, MyLot™ empowers data-driven decisions on when to hold, reprice, or wholesale stale inventory before holding costs destroy front-end gross.

MyLot™ Retail Insights brings active market context directly into your inventory table by displaying a vehicle's Percent to Market (% to Market) alongside its listing price. By comparing your store's asking price against active retail listing benchmarks, MyLot™ automatically calculates and displays clear market alignment—such as "4% above market," "4% below market," or "At market"—helping dealers maintain competitive pricing without making blind price cuts.

autoniq® includes a built-in Vehicle Appraisal workflow designed for quick 3-to-5-minute trade-in conversations directly within the Price Evaluator™. Sales managers can evaluate a vehicle, document basic condition inputs (odometer, color, interior/exterior condition), set an appraisal offer value, add customer-facing notes, and apply optional condition adjustments (e.g., -$300 for tire wear) to generate an official trade-in valuation.

The autoniq® Appraisal PDF is a clean, customer-facing document designed specifically for desk negotiations. It displays your dealership branding, vehicle snapshot details (MMYT, VIN, mileage, color, condition), final appraisal offer value, itemized condition adjustments, customer-facing appraisal notes, an offer expiration date, dealer contact info, legal disclaimers, and an optional customer signature line.

When an appraisal is created or updated, autoniq® captures an immutable snapshot of key vehicle data (mileage, color, condition, and vehicle title). Even if the primary Price Evaluator™ details or live guidebook market values change later, the saved appraisal document preserves the exact historical snapshot captured at the time of the offer. Appraisals display a "Last Updated" timestamp and can be reopened and edited at any time.

autoniq® provides a separate, dedicated Appraisal Notes field inside the appraisal modal. This separates internal evaluation notes (such as auction strategy or private wholesale notes) from customer-facing appraisal notes, ensuring sensitive internal comments are never accidentally printed on customer-facing trade-in documents.

autoniq® includes a free "Send Vehicles" feature that lets dealers share temporary appraisal links via text message or email to customers, buyers, sellers, or lenders. Recipients can view core vehicle details (MMYT, mileage), auction information, Vehicle History Report summaries, and selected guidebook values. Links remain active for 24 hours and require no login for the recipient.

Dealerships can link multiple user accounts under a single rooftop to streamline acquisition and inventory management workflows. Linked team members share real-time evaluation notes, vehicle photos, wishlists, uncapped "Do Not Buy" watchlists, and full synchronized access to the built-in MyLot™ inventory management system (IMS) across mobile and desktop devices. This enables buyers in the lanes, appraisers on the lot, and sales managers at the desk to track active lot inventory, landed reconditioning costs, and bidding flags simultaneously, preventing duplicate offers or bidding errors.

Yes, autoniq® maintains real-time cloud synchronization across iOS, Android, and web browser platforms. Any vehicle appraised, photo uploaded, note added, trade-in generated, or search conducted on a smartphone in the auction lanes or on the lot instantly updates on the autoniq® desktop portal and MyLot™ inventory dashboard. Please note that per autoniq's Terms & Conditions and vendor grant-of-rights licensing agreements, each individual user subscription supports a single active session login (one active device sign-in at a time).

Use the password-reset option on the autoniq sign-in page to request a recovery email for the address associated with your account.

• Open the autoniq sign-in page and select “Forgot password?”
• Enter the email address used for the account and submit the reset request.
• Open the recovery email, follow the secure link, and create a new password.
• Return to the app or website and sign in with the new password.

Eligible users can change the order in which their subscribed pricing guides and reports appear in the autoniq evaluation workflow.

• Sign in to autoniq on the web or open the mobile app.
• Open the subscription-management area and select the reorder option.
• Drag the subscribed sources into the preferred sequence.
• Save or finish the change, then verify the new order in Price Evaluator.

Dealerships with eligible provider accounts can connect their credentials through the relevant integration settings in autoniq.

• Sign in and open Account Settings.
• Choose the CARFAX or AutoCheck integration.
• Enter the provider credentials requested and save the connection.
• For AutoCheck, confirm whether FastLink must be enabled by the provider before connecting.

First confirm that the autoniq app has permission to use the device camera and that the barcode is visible, well lit, and in focus.

• Open the phone’s settings and confirm camera permission is enabled for autoniq.
• Clean the camera lens and retry with better lighting and a steady view of the barcode or QR code.
• Close and reopen the app, then check for an available app update.
• If the scanner still fails, reinstall the app or contact autoniq Support.

Sign in to autoniq, open the account or billing area, select Payment Information, enter the updated card details, and save the change.

Use the password manager built into the device rather than storing credentials in an unsecured note. On iPhone, accept the iCloud Keychain or Passwords prompt after signing in and make sure AutoFill Passwords is enabled. On Android, accept the Google Password Manager prompt and make sure Google AutoFill is enabled.

autoniq® offers an account-credit referral program providing a $150.00 account credit for every new subscriber referred to the platform. Referral credits stack indefinitely with no earning limits and are automatically applied toward your upcoming monthly or annual subscription invoices once the referred user activates their subscription.

Our U.S.-based support team is available Monday through Friday, 8:00 AM – 6:00 PM Eastern Time:

• Toll-Free Phone: 866-482-8421
• Support Email: support@autoniq.com
• Web Contact Form: autoniq.com/home/contact